Shipping policy

 

Digital Products & Downloads

No Physical Shipping:

• As our current offerings are exclusively digital, no physical items will be shipped and no shipping fees are collected. Delivery is fulfilled electronically through the email address provided at checkout.

Delivery Timeframe:

• Digital products, educational resources, and downloadable materials are typically delivered immediately after purchase or within a reasonable processing timeframe. Customers are responsible for providing an accurate email address and checking spam or promotional folders if delivery emails are not immediately visible.

Access vs. Refund:

• Due to the nature of digital products, once a digital resource has been accessed, streamed, downloaded, or delivered, we cannot offer refunds, credits, or exchanges unless otherwise required by applicable law. We encourage you to carefully review all product descriptions and “What’s Included” sections before completing your purchase.

Technical Issues:

• If you experience technical difficulties accessing your purchase, please contact us immediately at support@empowerhausgroup.com. We will make reasonable efforts to assist with access or delivery-related issues.

Third-Party Platform Delays:

• Empower Haus Group LLC is not responsible for delays or interruptions caused by internet providers, email systems, software platforms, customer device limitations, or third-party service outages beyond our reasonable control.

 

Effective Date: May 22, 2026